Reference

How We Protect Your Privacy on atlas 123

Your account, deposits and personal details are protected by encryption and strict data handling.

Encrypted account securityDANA, OVO, GoPay and QRIS handled separatelyYour withdrawal requests verified privately
Explore the Lobby Read FAQ
atlas 123 How We Protect Your Privacy on atlas 123
REACH OUT ANYTIME

Contact Our Privacy Team

Team online

Live Chat

Open your account and use the chat icon in the lobby footer. Our team responds in minutes during operating hours to answer privacy questions and requests.

Email Support

Send privacy inquiries to our support address. Include your account username and a description of your request; we'll reply within two business days.

Account Settings

Head to your account page on desktop or mobile. You can review your saved personal details, payment history and privacy preferences in one place.

HOW WE HANDLE IT

Data Security and Your Rights

Encryption

Every deposit via DANA, OVO, GoPay or QRIS and every withdrawal request travels through encrypted channels. Your passwords are hashed; we never store them in plain text.

Cookies and Tracking

We use cookies to keep you logged in, remember your lobby preferences and detect unusual account access. You can disable non-essential cookies in your browser settings without losing core functionality.

Account Access Control

Only you can open your account with your username and password. If you suspect unauthorized access, contact support immediately. We verify all withdrawal requests before funds leave your balance.

Data Retention

We keep your account information for as long as you're active plus a set period after closure, where local law permits. Historical transaction records are archived separately for compliance.

Third-Party Sharing

Payment processors (DANA, OVO, GoPay, QRIS) receive only the details necessary to process your transaction. We don't sell or share your contact information with marketing partners.

Your Request Rights

You can ask us to show you what data we hold, correct inaccuracies or delete your account. Requests are processed within the timeframe required by local law. Contact support with your username.

Privacy Policy Frequently Asked

We collect your name, email, phone number, date of birth and payment method when you register. During play, we also log your game activity, deposit and withdrawal history, and device information. This allows us to verify your identity, process transactions and detect suspicious activity on your account.

DANA, OVO, GoPay and QRIS details are never stored on our servers. Payment processors handle the encryption and verification. We only receive a transaction confirmation. Your withdrawal requests are verified by our compliance team before funds are released to your chosen method.

Yes. Open your account settings on desktop or mobile to view your profile, transaction history and saved preferences. For a full data export or detailed retention schedule, contact our support team with your username. Requests are fulfilled where local law permits.

We retain your account records and transaction history for the period required by local law, typically 5–7 years, to comply with financial regulations. Personal contact details are deleted after that retention window unless you ask us to keep your account active for future return.

We do not sell or share your personal information for marketing purposes. Payment processors (DANA, OVO, GoPay, QRIS) and fraud-prevention services receive only the data necessary for their function. All third parties sign confidentiality agreements.

Change your password immediately from the account security page, then contact our support team via live chat or email with your username. We'll review recent login activity and unusual transactions. Never share your password or two-factor authentication code with anyone, including support staff.

Yes. We use cookies to keep you logged in, store your lobby preferences and detect unauthorized access attempts. Essential cookies cannot be disabled without losing core features. Non-essential tracking cookies can be turned off in your browser settings without affecting gameplay on desktop or mobile.

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